Comments & Concerns

Farleigh Hospice is committed to high standards in all aspects of its work.  All of our staff whether, Clinical, Administrative or Fundraising wish to give you the best possible service.  We welcome all feedback to assist us to maintain and improve our services.  We want to know if we are doing well and we need to know if we are not.

Do you have a comment, compliment or suggestion?

It is reassuring for us to know we are providing a good service and meeting the high standards of care and services that we set for ourselves.  So please let us know what you think.  We take all feedback seriously and it gives us a chance to check what we are doing and improve it.

Raising concerns

If any aspect of our care or services gives cause for concern please let us know.  All concerns are taken seriously and in most cases we hope they will be resolved immediately.  Any concerns will always be dealt with sympathetically and in complete confidence.

You can let us know by:

Talking to our staff or:

Telephone:  01245 457300

Fax:  01245 457333

E-mail: comments@farleighhospice.org

Write to:

Chief Executive
Farleigh Hospice
North Court Road
Chelmsford
Essex, CM1 7FH

Please mark your envelope Private and Confidential

You can find out more by viewing our information leaflet:
Comments, Compliments, Complaints